Refund policy
Return & Exchange Policy
At Tika Fashion, we want you to love your purchase. Please review our policy carefully before making a return request.
Return Request Window
Customers must notify Tika Fashion within 48 hours of receiving their order if they wish to return an item. Requests made after 48 hours of delivery will not be accepted.
To request a return, please contact us at:
ieloeen@yahoo.com
Exchange & Store Credit Only
We do not offer cash refunds.
Approved returns will receive store credit only in the form of a digital gift card. Gift cards are valid for 90 days from the date issued.
Return Eligibility
To qualify for a return:
- Items must be unworn, unused, and in original condition
- All original tags must be attached
- Items must be free of stains, odors, makeup, perfume, or damage
- Proof of purchase is required
Return Shipping Instructions
Customers are responsible for returning items using certified shipping with a tracking number.
Once your return is shipped, you must email your tracking number to:
ieloeen@yahoo.com
Returns sent without tracking information will not be processed.
Return Address:
140 S Dixie Hwy #831
Hollywood, FL 33020
Inspection & Approval Process
Once your return is received, Tika Fashion will inspect the item to ensure it meets our return requirements.
If approved, we will contact you and issue your store credit gift card immediately via email.
Lost or Stolen Packages
Tika Fashion is not responsible for lost, stolen, or delayed return packages during transit. We strongly recommend keeping your shipping receipt and tracking information for your records.
Non-Returnable Items
The following items are final sale and cannot be returned or exchanged:
- Sale or clearance items
- Gift cards
- Bodysuits, swimwear, lingerie, or intimate items
- Customized or special-order items
- Beauty or personal care products
Damaged or Incorrect Items
Please inspect your order immediately upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours so we can review and resolve the issue promptly.